What is a schedule change?
Airlines are occasionally forced to change their flight schedules for operational reasons or unforeseeable circumstances. We offer only passive notification support and it is your responsibility to verify the status of your booking through the "My Booking" section (Booking Number and last name) to confirm any changes with your flight. As soon as the airlines make changes, you will be advised to contact our support team.
If your booking is affected by a cancellation or delay, you may be offered another flight or in some cases a full refund. No refunds are possible if you accept any alternative flight offered by the airline.
Also note that in the case of a special round-trip booking comprised of two one-way tickets, any amendment or cancellation does not affect the other ticket. If you cannot access your booking online due to an airline change, please contact us at: firstname.lastname@example.org